Modern approaches in IT Management

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Course outline.

  • Business and IT strategy

  • The role of CIO in modern business

  • International management methodologies (COBIT)

  • IT Audits

  • IT service management

  • How to identify pain points

  • KPI of IT Director

  • Customer focus in IT

  • IT Marketing

  • Career in and after IT

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Details.

Duration of studies: 1 day.